Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing: When you visit our site, we may offer you the option to provide your email address to receive emails about our store, new products, and other updates. We will only send such communications if you explicitly agree to them during your visit to our store or any other justifiable exchange.

To enhance our offerings, we have implemented Google Analytics and Facebook Pixel. These tools allow us to understand our visitors' purchasing behaviors and provide us with essential information to offer them the best possible deals. Additionally, we use cookies to analyze our traffic and tailor our content and advertisements based on your interests. The information transmitted during your visit to our website may be shared with our partners in social media, advertising, and analytics.

Google Analytics

This tool has been implemented to analyze our customers' navigation on our website. It allows us to obtain information through cookies such as:

- Website traffic volume (number of visitors, page views, etc.)

- Statistics related to visited sections and content, and the navigation paths taken

These cookies allow us to analyze data to continuously improve our products, advertisements, and our website. They give us the ability to present you with a personalized offer that matches your interests.

For your information, we and third-party vendors jointly use first-party cookies or identifiers (such as the Google Analytics cookie) and third-party cookies or identifiers (such as Google advertising cookies). You can disable Google Analytics advertising features through ad settings, mobile app ad settings, or any other available means.

If you do not want Google Analytics to collect your information, we advise and offer you the possibility to add a browser extension here. However, we want to draw your attention to the fact that some features of our website may no longer function. Furthermore, some content, offers, or advertisements may diverge from your interests.

You can find more information about Google's collection and processing of your data by Google Analytics in Google's privacy policy.

Facebook Pixel

This tool has been implemented to analyze our customers' navigation on our website, allowing us to subsequently target our customer base.

We inform you that third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet. This information may be used to provide measurement services and targeted advertisements.

If you do not wish for your information to be collected for advertising purposes, you can disable this directly in your Facebook settings using this guide. Furthermore, the websites http://www.aboutads.info/choices and http://www.youronlinechoices.eu/ provide you with more information about advertising and the tools available to limit it.

You can find more information about the collection and processing of your data by the Facebook Pixel in Facebook's cookie policy and data use policy.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting your information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at the email address contact@ominaly.com 

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY & INFOMANIAK

Our website boxhero-france is hosted in Switzerland by Infomaniak Network SA. This host allows our site to function correctly and gives our customers the benefit of optimal protection, notably through an SSL protocol (https://).

To enable us to sell you our services and products, our store uses the Shopify online e-commerce platform, implemented by Shopify Inc.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We want to warn you that internet exchanges may encounter security flaws and we cannot guarantee complete data protection if a third party attempts to access it. For precautionary purposes, we strongly advise you to use a secure connection and an active firewall on your computer when making purchases on our site. These actions do not guarantee that an intrusion is impossible but they help to limit it.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@ominaly.com